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Home › Q&A Forum › Advanced Tech Support › Windows 10 security vs total AV

  • Windows 10 security vs total AV

    Posted by lainey_s on 10/16/2023 at 3:05 PM

    Running Windows 10 on my HP computer (five years old?). I subscribed to TotalAV. Daily I get message to check virus and threat protection. When I look sometimes neither Microsoft or Total AV are running. It often says they are both turned off. Sometimes after I have set Total AV when I go in Microsoft is checked. I get these messages almost daily. Quite frustrating. Thank you.

    lainey_s replied 2 years, 11 months ago 2 Members · 2 Replies
  • 2 Replies
  • TeamKomandoJohn

    Administrator
    10/16/2023 at 3:10 PM

    Hello lainey_s,

    I recommend completely uninstalling TOTAL AV and then making sure your Windows 10 is completely up to date, restart the computer and then download a fresh copy of Total AV from their website and install it again. I believe this will resolve your issue with neither AV running.

    • lainey_s

      Member
      10/17/2023 at 11:43 AM

      Thank you. I will give this a try. Alaine

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