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  • TeamKomandoJohn

    Administrator
    09/09/2021 at 10:42 AM

    Hello Pamela,

    Please be sure you are using a Data USB cable and not just a charging cable, you will be able to identify what kind of cable you are using by which options you are presented with when attempting to change modes.

    If you tap or click here, you will find directions for media transfer using a PC.

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