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Home › Q&A Forum › Smart Phones › iPhone Face I.D stoped working

  • iPhone Face I.D stoped working

    Posted by rdlx1 on 04/09/2024 at 11:23 AM

    This is RogerL. First time using Q+A Forum. My IPhone 13 Suddenly does not have a functioning Face ID. I have searched on-line, used Apple support, tried several searches using AI (Copilot, Perplexity, Gemini). None of the suggestions have enabled me to reset Face ID. MY iOS is 17.4.1.. Any suggestions? Thank you.

    rdlx1 replied 2 years, 6 months ago 2 Members · 2 Replies
  • 2 Replies
  • TeamKomandoJohn

    Administrator
    04/11/2024 at 9:49 AM

    Hello rdlx1,

    Does your front-facing camera work to allow you to take pictures? Have you recently had the screen replaced or any work done on the phone?

    • rdlx1

      Member
      04/11/2024 at 12:13 PM

      MY front camera works fine and I have had no work done on my phone. I have gone into
      Settings to reset Face ID, although the directions are pretty straight forward I have had no success and have stopped trying. I thought maybe as iOS 17 has been updated maybe that might have caused a glich. Thank you for your help.

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