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Home › Q&A Forum › Email › Ever heard of Zen Key?

  • Ever heard of Zen Key?

    Posted by this-is-me on 01/30/2021 at 11:46 AM

    Hi,
    I am looking for information on Zen Key. It recently showed
    up as I was trying to sign into my yahoo mail. I am
    now not able to do so on my lap top? Do you know what I can do. Att
    is no help at all.

    Thank you for being here.

    TeamKomandoJohn replied 5 years, 8 months ago 2 Members · 1 Reply
  • 1 Reply
  • TeamKomandoJohn

    Administrator
    02/03/2021 at 9:57 AM

    Hello this is me,

    ZenKey looks to be a Multi factor Authentication service, similar to Yubikey. If you are unsure of how it got installed on your computer then you should remove it.

    Regarding your Yahoo account have you attempted resetting the password? Click or tap here to begin the process.

    Please note regarding Yahoo and AT&T – Beginning mid-November 2017, you will no longer be able to sign in to myAT&T or att.net with your Yahoo ID. Beginning early December 2017, all merged email accounts will be separated into two separate email accounts.

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