Doesn't see new disk | The Komando Club - dev

</>

INTERNAL TESTING BUILD

</>

CONFIDENTIAL & SUBJECT TO CHANGE

Tagged: HP15, SSD, windows

Computer Help

Doesn’t see new disk

Posted by Michael Loots on 08/21/2024 at 1:13 PM

SSD went bad in HP15 laptop. Failed diagnostics. Replaced with same. Diagnostics sees it and tests okay. Trying to reload windows I can get the driver to load but can’t see the drive. Diskpart can’t see it either. Out of ideas.

TeamKomandoJohn replied 2 years, 1 month ago 2 Members · 3 Replies
3 Replies

TeamKomandoJohn

Administrator
08/22/2024 at 8:28 AM

Hello Michael,

I think you might be loading the wrong driver, does your laptop an 11th gen Intel processor, purchased around 2021?

If so take a look here and here, for a couple of writeups regarding the issue you are facing.
- Michael Loots
  
  Member
  08/22/2024 at 3:53 PM
  
  You’re absolutely correct. I forgot all about making that decision. I didn’t stop to think I bought the laptop used about 2 years ago and they had it for 6 months. Who knows how long the retailer had it. It’s loading up now. Thank you.
TeamKomandoJohn

Administrator
08/22/2024 at 4:10 PM

Woohoo, glad to hear things are sorted out. Thanks for returning to the Community forum to let us know it worked!

Log In to Reply

Log in to reply.