</>

INTERNAL TESTING BUILD

</>

CONFIDENTIAL & SUBJECT TO CHANGE

Find answers, ask questions, and connect with our community around the world.

Home › Q&A Forum › Computer Help › Computer Data Backup

  • Computer Data Backup

    Posted by bobe on 01/17/2023 at 10:20 AM

    My contract with iDrive is up for renewal and in looking at my account which I have had for many years, it appears that it is not backing up my information. I also would like to add a new computer. I have tried to contact them and get put on hold and then finally call terminated. I also feel that I don’t totally understand what the program offer and how it should be implemented, but can’t find any tutorial on use.

    Is iDrive still recommended as the best data backup service to use? If not, what is recommended.

    What is the key to getting support at iDrive? I am considering cancelling my renewal.

    TeamKomandoJohn replied 3 years, 8 months ago 2 Members · 1 Reply
  • 1 Reply
  • TeamKomandoJohn

    Administrator
    01/18/2023 at 7:53 AM

    Hello BobE,

    iDrive is still recommended.

    To add another computer tap or click here for directions.

    You can contact iDrive support by calling the following number 1 855 815 8706 between the hours of Monday – Friday, 6:00 AM to 11:30 PM PST

    Add a new Mac device.
    Add a new PC device.

Log in to reply.