</>

INTERNAL TESTING BUILD

</>

CONFIDENTIAL & SUBJECT TO CHANGE

Find answers, ask questions, and connect with our community around the world.

Home › Q&A Forum › Computer Help › Antivirus Shutting Off

  • Antivirus Shutting Off

    Posted by edward-wardingley on 12/22/2021 at 1:48 PM

    I purchased Total AV based on Kim’s recommendation but the real time protection feature keeps shutting off. I have deleted and reloaded the program and followed Total AV’s help to no avail.

    What can be causing this?

    What programs are available to diagnose if there are any existing threats (i.e. malware, virus’s, etc.) on the computer?

    Thank you,

    Ed

    TeamKomandoJohn replied 4 years, 9 months ago 2 Members · 1 Reply
  • 1 Reply
  • TeamKomandoJohn

    Administrator
    12/27/2021 at 11:18 AM

    Hello Edward,

    Are you sure you have disabled Windows defender, and could you check app & features for Intel rapid storage?

    my.totalav.com/support/article/92/real-time-protection-problems-w5x

Log in to reply.