• Computer Help

  Where did my MacBook Air desktop (and folders) go?

  Posted by debbie-autry on 11/30/2023 at 2:33 PM

  My desktop and the folders there have disappeared. In finder, I can see in iCloud where it is switched off, but it will not turn on. How can I get it back?

  I cannot save anything to the ‘desktop’ as it is not recognized. Help?

  debbie-autry replied 2 years, 10 months ago 2 Members · 3 Replies

  • Destop; iCloud
• 3 Replies

• 

  TeamKomandoJohn

  Administrator

  12/01/2023 at 2:22 PM

  Hello Debbie,

  In the past, when I’ve encountered issues such as this, I’ve had to completely sign out of iCloud, reboot, and then reconnect my iCloud account.

  I would try that first, as well as make sure the Mac is completely updated.

  • 

    debbie-autry

    Member

    12/04/2023 at 9:05 AM

    Hey John. I tried your suggestion–to no avail. I appreciate you trying to help. I finally called Apple Support, whereupon they called me this morning. They had no answer, either. Finally backed up MOST things from Time Machine.

    Thanks again for your help.

• 

  debbie-autry

  Member

  12/01/2023 at 7:57 PM

  Thanks, John. I’ll try that!

Log In to Reply