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Home › Q&A Forum › Smart Phones › Text messages not received from businesses

  • Text messages not received from businesses

    Posted by arlen-ely on 02/03/2022 at 10:08 AM

    Good morning. I have a Samsung Android phone with T-Mobile. When logging into some bank accounts that will text a code to complete the login, a few months ago it stopped working for two of my banks. Yesterday I tried to sign up for Signal messaging and ran into the same issue when they sent me a code. Has anyone else dealt with this? Is there a setting to change? Thanks.

    arlen-ely replied 4 years, 8 months ago 2 Members · 2 Replies
  • 2 Replies
  • TeamKomandoJohn

    Administrator
    02/03/2022 at 1:27 PM

    Hello Arlen Ely,

    This seems to be a common issue and your best bet is to reach out to T-mobile as it may be something only they can fix on the back end.

    Tap or click here to see what A T-Mobile rep is stating.

    https://www.t-mobile.com/contact-us

  • arlen-ely

    Member
    02/04/2022 at 5:33 PM

    Thanks John. I’ll try T-Mobile again.

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