• Computer Help

  External drives crashing computer

  Posted by m80 on 01/15/2022 at 6:28 PM

  This is new issue for me. When I plug my WD external drive into my macbook air, it is recognized and then disappears so I can’t use it. Sometimes is crashes the computer also. Has anyone else had this issue and resolved it? Thanks for any ideas.

  m80 replied 4 years, 5 months ago 2 Members · 2 Replies
• 2 Replies

• 

  TeamKomandoJohn

  Administrator

  01/18/2022 at 9:42 AM

  Hello M80,

  It sounds like a hardware failure, it could be the USB cable or even the backup drive itself that is failing, have you tested with another external hard disk drive? I would be sure to get a good copy of your data from that disk before it does fully fail.

  Can you try the External Hard Drive on another Mac?

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  m80

  Member

  04/23/2022 at 3:03 PM

  Thanks for the suggestions . It ended up my particular year MacBook Air doesn’t have a fan that is able to cool long term external drive use. It is a great computer for normal use but not for how I was using it. I sold it and got a MacBook Pro with a fan and I am now able to use my external drives the way I need to. Yay!

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