• Computer Help

  Help with logout dell computer

  Posted by 264546 on 02/02/2021 at 2:03 PM

  I am locked out of my personal computer (a Dell laptop) for both the administrator and user accounts because I forgot my password.
  Any suggestions on how to get back into my laptop?
  Thank you
  Robert

  TeamKomandoJohn replied 5 years, 8 months ago 2 Members · 1 Reply
• 1 Reply

• 

  TeamKomandoJohn

  Administrator

  02/03/2021 at 10:17 AM

  Hello 264546,

  I would first want to determine if you were using a Local account or an email address to log in, if it was an email account I would first attempt resetting the password here.

  Secondly if it is a true local account you can attempt using Windows 10 reinstall media to hack you way back into your account, click or tap here for more information.

  Your best bet is to perform a reset on the Windows 10 Operating System, while being sure to tell it to save your data.

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