• Advanced Tech Support

  Can't "X" Ads

  Posted by barneyanne on 05/05/2020 at 6:30 PM

  Is anyone else having this problem. I watch a video and there’s an advertisement covering the screen. I try to “X” the add, but it takes me from the video to whatever the advertisement is about. Very annoying, and it’s keeping me from watching any of the videos because part of the screen is blocked.

  KimKomando replied 6 years, 3 months ago 2 Members · 2 Replies
• 2 Replies

• 

  wkabis

  Member

  06/19/2020 at 1:24 PM

  You may want to consider trying a different browser. Try from Chrome, Edge, or Firefox. One will work.

• 

  KimKomando

  Administrator

  06/21/2020 at 1:43 PM

  Hi Barney Anne,

  I suspect if it is happening all over, your browser settings may be messed up. You can delete your browser’s cache (In the browser’s Settings) and see if that fixes it up.

  Like Walt said, perhaps you’d like to try a new browser.

  Here’s more info about browsers if you decide to try a new one.
  https://www.komando.com/tech-tips/which-internet-browser-is-best/571948/

  Hope this helps,
  Kim

Log In to Reply